Frequently asked questions

What areas do you cover?

We offer professional window cleaning services for domestic and commercial clients in Bristol City Centre, Bristol Harbourside, Hotwells, Clifton Wood, Clifton, Sneyd Park, Redland, Westbury-On-Trym, Emersons Green, Downend, Mangotsfield, Frenchay, Fishponds, Stoke Park, Frampton Cottrell, Coalpit Heath, Lyde Green and areas of South Gloucestershire.

How much does window cleaning cost?

We find it almost impossible to give a price over the phone as every property is different. However, please call us for a free, no obligation survey and quotation.

Can you reach my second floor windows?

Yes! Using our high reach pure-water cleaning system we can reach up to 60 feet high without ladders or cherry pickers!

Are you insured?

Yes! We carry full public liability insurance for our peace of mind as well as yours. We’re happy to supply a copy of our documents on request.

Will you walk on my roof?

Many of our clients are concerned about damage to roof tiles, but rest assured that we can clean 99.9% of windows from the ground – our pole cleaning system can reach over porches, flat roofs and conservatories to clean the windows above them, and our feet remain firmly on the ground.

Does pure water cleaning leave spots or streaks?

Not if it’s done right! Pure water cleaning takes some training and a lot of practice to achieve consistently good results, but all our staff are properly trained and have the experience needed to make sure they produce perfect results every time. In the unlikely event that there is a problem, just call us within 48 hours and we’ll re-clean the affected areas free of charge.

Do you work in the rain?

Yes of course, nothing would happen if we stopped working every time it started raining in this country. For best results your windows need regular cleaning. Come rain or shine.

Because our cleaning system is chemical free, rain water does not affect the finish – but we offer the same guarantee in the rain that we do any other day. If you’re not 100% happy just let us know within 48 hours and we’ll re-clean the affected windows free of charge.

If you can’t find the information you need above, call Pegasus WCS on 0117 9566962 or E-mail Us from our contact page with your query and our friendly team will look after you.


  • Simon has just power washed my patio and drive, absolutely thrilled with the result, all looks brand new and the price was brilliant too, he also cleans my windows on a regular basis that are all sparkling once done.

    Gill Winstanley Bristol
  • Simon was fantastic. The windows were extremely dirty after not having been cleaned for months. He did a sterling job. Definitely will have him again. Highly recommended.

    Monica Bristol
  • We had Pegasus WCS give our windows a deep clean and our front and back patios were power washed and treated. They came on time, worked diligently and were very thorough. They have done a fantastic job and we would highly recommend them. Its refreshed the house and taken years off it!

    Rosalind Mlynski Bristol
  • Having moved into a house where the windows had obviously not been cleaned for several years I looked on netmums and found the advert for Pegasus window cleaners. I contacted Simon who came out the next day to give a quote but cleaned the windows too. I am very happy with the result and have arranged for him to clean the windows every two months. I would definitely recommend.

    Lynnette  Bristol
  • I contacted Simon on his mobile and he got back within 30 minutes of me calling. He came round that same afternoon and I showed him the windows that I wanted cleaning (inside and out) and he gave me a very reasonable price. Fantastic customer care I must say and prompt response! Amazing value for money. My windows were done within a couple of days. I was so impressed with the results and the professional way in which Simon and his colleague worked. They did such a great job that I am now a regular customer every 8 weeks. I will also be using Pegasus to get the guttering cleaned for the spring too and will be recommending him to my friends and family. I would definitely rate the overall experience as 5 star - great to see a business that really do provide a great customer care service! Well done on a ***** business! Jo Newman.

    Joanne Newman Bristol
  • I have used Pegasus Window Cleaning Services since moving into my property almost three years ago. During this time I have built an extension, landscaped the outside of the house, removing trees, cutting paving slabs and other various dirty jobs. Pegasus Windows have continued to clean the windows to a very high standard. I have no hesitation in recommending them for this type of work.

    Steve Merrett Bristol
  • Pegasus have been cleaning my windows and external masonry for over a year. They always provide a really high standard of service, they obviously take pride in their work. They are always polite and friendly and will go out of their way to fit in with any changes to service I require.

    Tracey Mulcahy Bristol
  • Pegasus window cleaning services have been cleaning the windows on our house for many years now. Owner Simon is always courteous, friendly and does a great job cleaning our windows. More recently we've asked Pegasus to do a soft wash of the render on our house. Again, Simon did a fantastic job, the house looks really great and it was reasonable value too. Simon is a good communicator and will always let us know in advance when he's coming to clean the windows and provides a very efficient service.  

    Lucy Pedler Redland, Bristol.
  • I called Simon and the same day he came and cleaned my windows to a brilliant standard. It was so great to have them sparkling clean. Would really recommend his service.

    Hannah  Bristol