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I contacted Simon on his mobile and he got back within 30 minutes of me calling. He came round that same afternoon and I showed him the windows that I wanted cleaning (inside and out) and he gave me a very reasonable price. Fantastic customer care I must say and prompt response! Amazing value for money. My windows were done within a couple of days. I was so impressed with the results and the professional way in which Simon and his colleague worked. They did such a great job that I am now a regular customer every 8 weeks. I will also be using Pegasus to get the guttering cleaned for the spring too and will be recommending him to my friends and family. I would definitely rate the overall experience as 5 star – great to see a business that really do provide a great customer care service! Well done on a ***** business! Jo Newman.